Frequently Asked Question (FAQ):

Do I need to have any previous trading experience?
Golden Future Advisors only takes on individuals if they can be classified as intermediate customers by demonstrating the required level of expertise and understanding in the product they wish to trade. If you are unsure about your trading experience please inform our sales team prior to opening your trading account.

How safe and efficient is trading with us over the internet?
Our clients benefit from dealing through our own Internet server rather than the World Wide Web (www). This reduces the time taken to send and receive information from one computer to another. Clients also benefit from a highly sophisticated 128 bit encryption security system. Through the world class security software ensures that your account cannot be accessed by other users of the internet. To activate your trading account you are required to choose a user name and password. These, in addition to a unique security key and signature generated on your computer, are used by the system to secure and authenticate your trading account.

How do I open an account?
Please contact us or one of our authorized Introducing Agents operating closer to your area of domicile and you will be able to obtain the relevant account opening information by the means you choose.

Can I deal on the phone as well as the internet?
Our clients can deal on the telephone if they wish. You can open a position on the Internet and close it on the telephone, or vice versa. You can call us any time on the telephone.

How long does it take to execute a deal via the internet?
Clients can expect to deals to be executed within seconds. Dealing on the Internet is generally quicker than dealing on the telephone.

How can I check my deals for the day?
Clients can click on back offices services in their dealing software and see a number of options. A client can then click on "trades for trading day" and "orders for the trading day" to see their position.

What are the risks?
Please refer to the risk warning in the website or our Risk Disclosure Notice which is included with the account opening documentation.

When do I receive my login info after registering for my free demo trading account?
Your login information will be provided by email within few minutes after you request the free 30 day demo trading account. Before you can practice trading, you must download the Trading System platform. Total time for downloading is about 1 to 20 minutes depending upon your Internet connection Speed.